About this role
We’re looking for a self-driven, growth-minded account manager with a proven track record of success to join our hybrid-remote US-based Account Management team. As an account manager on the SMB team at Rippling, you drive revenue to an ever-growing book of business. You will proactively manage and lead initiatives in your book to meet company objectives. Account managers in our SMB segment are demand-generation specialists who drive revenue across our largest customer segment. If a sales-driven Account Manager role in an extremely fast-paced environment ignites your excitement, you’re in the right place.
What you will do
Proactively engage customers in your book via key lifecycle events: renewals, executive business reviews, stakeholder engagements, etc.
Build and manage a pipeline of new subscription cross sales, product upgrades, and contract renewals to monthly targets
Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting
Manage a strategic outbound selling process to generate top of funnel activity
Navigate a sales process by using core sales discovery skills and driving deals to close
Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach
Negotiate and coordinate customer procurement and contract execution
Partner with cross-functional product, support, and customer operations teams to ensure customer success and secure long term commitments
Take an entrepreneurial approach to the role
Additional Information
Survlens is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email
accomodations@rippling.comRippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
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